Shipping Policy

Effective Date: September 9, 2026

Thank you for shopping with 3 Eights Grooming. We are committed to processing and shipping your order as quickly and efficiently as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays will begin processing on the next available business day.

During product launches, promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.

2. Shipping Rates

Shipping charges, when applicable, are calculated and displayed at checkout before your purchase is completed.

From time to time, 3 Eights Grooming may offer free or discounted shipping promotions. Eligibility requirements and promotional terms will be displayed at the time of the offer.

3. Estimated Delivery Times

Delivery times vary depending on the shipping method, destination, and carrier.

Once an order has been transferred to the shipping carrier, delivery times are estimates and are not guaranteed by 3 Eights Grooming.

Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our control may affect delivery.

4. Order Tracking

When tracking information is available, customers will receive shipping confirmation and tracking information using the email address or contact information provided at checkout.

Please allow time for tracking information to become active after receiving your shipping confirmation.

5. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

3 Eights Grooming is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, contact us immediately at 3eightshair@gmail.com. We will make reasonable efforts to update the address if the order has not yet been processed or shipped, but changes cannot be guaranteed.

6. Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please first review the tracking information provided by the shipping carrier.

You may also contact us at 3eightshair@gmail.com, and we will assist with reviewing the available shipment information.

3 Eights Grooming cannot guarantee carrier delivery dates and is not responsible for delays outside our reasonable control.

7. Delivered but Missing or Stolen Packages

Once a shipping carrier confirms that an order has been successfully delivered to the address provided by the customer, 3 Eights Grooming is not responsible for packages that are subsequently lost, misplaced, or stolen.

Customers should contact the shipping carrier and check with household members, neighbours, building management, or other appropriate parties if a package is marked as delivered but cannot be located.

8. Damaged Packages or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us at 3eightshair@gmail.com as soon as possible.

Please include your:

• Full name
• Order number
• Description of the issue
• Clear photographs of the product and packaging

We will review the issue and determine the appropriate resolution.

9. Returns & Refunds

Due to the personal nature of our grooming products and for health, hygiene, and safety reasons, all sales are final.

Please review our Return & Refund Policy for complete details.

10. International Shipping

Unless otherwise indicated during checkout, 3 Eights Grooming currently ships to addresses within the United States.

Any expansion of our available shipping destinations will be reflected through the shipping options available at checkout.

11. Contact Us

For questions regarding shipping, delivery, tracking, damaged orders, or this Shipping Policy, please contact:

3 Eights Grooming
Email: 3eightshair@gmail.com

Please include your order number when contacting us regarding an existing order.