Refund policy

Return & Refund Policy

Effective Date: September 9, 2026

Thank you for shopping with 3 Eights Grooming. Due to the personal nature of our grooming products and for health, hygiene, and safety reasons, all sales are final.

All Sales Are Final

We do not accept returns, exchanges, or issue refunds for products once an order has been placed and fulfilled. Please carefully review your order, including the products selected, quantities, and shipping information, before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

Once reviewed, we may provide a replacement or other appropriate resolution at our discretion.

Lost or Missing Packages

3 Eights Grooming is not responsible for packages that are lost or stolen after the shipping carrier has confirmed delivery. If your package has not arrived or appears to have been lost in transit, please contact us so we can assist with reviewing the shipment information.

Order Changes & Cancellations

Orders are processed as quickly as possible. Once an order has entered processing or has been shipped, it cannot be changed or cancelled.

Contact Us

If you have questions regarding your order or this policy, please contact 3 Eights Grooming via email at 3eightshair@gmail.com.

By completing a purchase from 3 Eights Grooming, you acknowledge and agree to this Return & Refund Policy.